Dr. Fairfax's continually declines to reply to fax requests for prescription refills to the point where my husband has gone without medication for days, multiple times throughout the last few years. A nurse provided him with her personal cell phone number as, and I quote, "This office is notorious for ignoring those, call me if you have any problems". This most recent time my husband called the office multiple times with no response or call back. They banned him for getting upset by this behavior. This is on top of multiple annoyances that have been ignored until this disaster. It's also been seven years and he still doesn't remember by husbands name.