Like all the other reviewers, I purchased a Living Social deal for tile and grout cleaning. I didn't have the foresight to read reviews before purchasing the deal, but I did think to read them the night before they were supposed to come out and clean. After reading the reviews, we decided there was a 0% chance we were going to get our floor cleaned without paying more out of pocket, so we called and canceled.
Today when we logged onto our Living Social account to get a refund, we discovered that Insta Clean, using only my husband's name, had marked our voucher as redeemed even though they had never set foot in our house. We had never been informed about or signed a contract containing any type of cancellation policy. We find this to be an EXTREMELY shade business practice. Fortunately, Living Social completely agreed and gave us a credit. But there is no way I'd let this company in the door of my house.