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| - Visited the Wickson Social yesterday with 10 colleagues and most of us decided to order from the Summerlicious menu. I e-mailed the restaurant the day before requesting the reservation, and they were great at getting back to me within a couple of hours confirming the reservation.
Once we were ready to order, I asked our waitress that my dishes not include onions, she asked if it was a preference or allergy, and I told her it was a preference but that I really hated them (should not have to emphasize that but I did). However, there seemed to be no issue with my request.
Once the mains arrived, it looked like my dish was the one without onions (I went with the Summerlicious menu and many of us ordered the same dish). Once I began eating, I found a large ring of onion under my salmon, and I pulled it out with my fork and put it on the side of my plate. I was going to call our waitress over, but by the point a) I had started eating (because I had trusted that my request had been adhered to, and b) because getting her attention was simply too difficult. When she passed by at some point, she did see it and laughed while she said, "found one" and kept on walking. Yeah, I found one, and that's a problem!
Two of my colleagues shared the cheesecake dessert off the regular menu, and it came with rhubarb - or that's what we though anyway. They said they did not like it, and I found it odd because I love rhubarb so I stole one from their plate and spitted it out. Omg, it tasted like onion! And they said, "sorry! we were going to tell you that but you grabbed it so quickly." Then the whole table got curious, and they began to try it, and all agreed that it tasted like onions on the cheesecake, and not at all like rhubarb. I told the staff and they agreed, so they gave my friends a new dessert - but it was too late for me. I was ready to throw up because I really am not joking when I say that I can't eat onions. It really makes me sick - the look, the smell, and most certainly, the taste!
All in all...
Food:
Hit and miss - the colleague who ordered the pasta off the regular menu loved it. The salmon some liked and some disliked. The salmon was smoked, so some found the smoke overpowering. Almost everyone at the table needed condiments to enhance their dish - we requested lemon, salt, pepper and vinegar. One colleague asked to have her salmon heated because it got to the table cold, and what she got back was hot and overcooked salmon.
Service:
Not great. It was not easy flagging down our waitress, and when they did not have the beer I ordered, I was offered another one, but it surprised me that they charged me for it. 99% of the time, when a drink on the menu is not available, they offer you something else, but don't charge you for it. Anyway, that's been my experience. And I most certainly did not appreciate the amusement and laughter when an ingredient I explicitly asked that it not be in my food, appeared in my food.
Even with the average and sometimes annoying service, we were forced to pay the 18% tip as is the case for large groups at most restaurants. We did not feel the service deserved 18%.
Portions:
I was happy with the portions, and we left full.
Ambience:
The space is open, colourful and modern. I liked the space.
In sum:
Considering that this restaurant is near work and my home, I would have considered returning and trying other items on the menu. However, the service and issues with some of the dishes left a lot to be desired - so returning is not likely.
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