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  • Want to experience one of the most poorly run chains in Scottsdale...look no further than this P.F. Chang's!!! Placed a take out order over an hour in advance and still had to wait 50 minutes for the order once I got there. Sat and watched customer after customer walk out in disgust having waited a long time only to receive nothing. As I sat waiting, they lied and lied to customers - "only a few more minutes", "order is just coming out now", "order will be out shortly", and the promise of a discount or gift cards for waiting. None of this was true. As I was leaving, my order magically appeared. I get it home only to notice that my rice is missing and the ribs are cold and have clearly been sitting out for quite some time. I ordered ribs and tofu, btw, nothing more. This isn't my first issue with P.F., this exact scenario has happened to me twice before at the Kierland location. I like their tofu and green beans so I keep trying but I've been visiting less and less because of the constant frustration. There are other Kierland restaurants that I frequent that don't seem to suffer the same problems that P.F. has, I suggest you try them instead.
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