I stopped going to Red Robin many years ago because of the poor service, but on Saturday night my wife convinced me to try it again. Needless to say it hasn't changed except the prices went up. At first I thought that maybe I was wrong the server arrived quickly took our drink and appetizer order. The appetizer arrived hot and the server checked in, told us he would bring more chips. Never saw the chips but I was still chewing when they cleared the appetizer dishes away. Then came our burgers I had a tavern burger and my wife had the royal Red Robin. I upgraded to a "big" burger on the suggestion of the server, a big mistake. The patty makes the quarter pounder at McDonalds look like a half pound. The only thing I could was a nasty BBQ sauce no cheese no tomato not even the bacon. My wife couldn't finish hers because the egg was too runny, if you know what I mean. Meanwhile I waited for our server to bring a second round of drinks we ordered when the burgers arrived and more fries. Needless to say the fries must be with the chips we never got. A manager stopped by and asked how things were, after telling him he wanted to reduce our bill, but we had already checked out. Our server-did show up with drinks when we were getting up to leave. All in all why people think this chain restaurant is worth going is beyond me save your money and find somewhere else, preferably locally run