Attitude is everything. I have been going to this salon for the past three years and have spent a lot of money there. The nail tech that has been doing my nails was nice at first and as time went by she was ruder and ruder and it's clear to me that she hates her job. One time I went in and she asked me if I had cash for a tip and I told her no so while she was doing my daughter's nails, she actually asked me to go to the ATM and get cash (unreal!). Another time I was looking at my nails before I put them under the light and she told me I can look at them when she's done! I had picked out a color for my nails and she commented to the nail tech next to her how ugly it was. Just plain RUDE! I've heard other girls come in w/a complaint and the owner's wife gets VERY defensive. I know some other girls that go there and they have the same complaint about the rude techs. My sister went in a couple days after getting her nails done because they were bubbling and the owner's wife actually told my sister that the polish was bubbling because there was something wrong w/her body!!! Unprofessional and uncalled for! These are just the few things I can think of. I kept going there because the prices were right and it was close to my house but the final straw for me was when I took my daughter there because it was her last day in Arizona and she was flying out to CA the next day so I took the day off so we could have a girls day. We had a horrible experience. The nail tech was EXTREMELY rude after I'd spent over $100 there a couple of weeks before this and she didn't do what my daughter had asked but my daughter didn't want to say anything because she didn't want to be treated rudely in a packed salon, which is another problem here. Too many back-to-back appointments. It's more like a factory. In and out and on to the next. I don't care if they do good nails or not, I refuse to spend my hard earned $ in a negative environment. This salon, in my book, gets negative five stars and if they were offering there services for free I would not go there. I have since found a great salon in Scottsdale, the girls are very friendly and professional and actually like their jobs. Glad to be done w/ this horrible, unprofessional place!