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  • If I could give this review 0 stars, I would. I love Buffalo Wild Wings, I really do, it has been my go to restaurant EVERY SINGLE TUESDAY for the past 5 years. I always go to the one on the North side of town, but this time, my boyfriend and I decided to go to this one-- bad move. A week prior to today's visit, my boyfriend ordered take out, when he picked it up, they didn't verify the order with him, but he assumed everything was okay, so once he arrived home with it, the order was completely wrong. He had ordered 10 wings, but they gave him 5 and STILL charged him for the "10" wings. We got a basket of fries, they gave us a regular sized one and again, charged him for a basket. Not only that, when we picked up the boxes the bottoms of the boxes were WET, I have absolutely no idea what it was, but really...? I called to complain and the girl on the phone said, "No, impossible, the boxes couldn't have been wet." So she assumed I was lying. I asked to speak to a manager, and he gave us $30 food credit. Today's visit was decent up until I brought up the credit to the server. Before she brought us our bill, I said "excuse me, I believe we have store credit for our food here." And responded with a bad attitude saying "What do you mean store credit?" And I said "We have credit here due to our poor visit last time, our food was supposed to be paid for." Again, with her horrible attitude she said, "Yeah, well we don't do that here." At this point I was enraged. I laughed and said "Are you serious?" She laughed back at me and said "Yeah, you have to pay for your own food." She realized I was angry, and then walked away to talk to her manager. When she came back, she said "You guys are all taken care of, have a good one", and I said "Why did you tell us that we didn't have credit though?" And she said "I didn't know that we did that"- I scoffed and then she did too, rolled her eyes and walked away. I didn't leave a tip or thank her because she didn't deserve it. I still have credit there, but I would rather starve than eat there. Worst experience ever.
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