Full disclosure: I had a gift card so I decided to give the place another shot. The company seemed very prompt in addressing bad service/experiences as per their response to my initial review. I hate giving bad reviews so I took the chance to update and improve.
We arrived about around 10:30 this past Saturday and there were quite a few people. We had a party of 2, so the wait was quoted at 15-20 minutes. We waited a little less than 15. we were seated in a huge booth which seemed a little gratuitous but we were happy to be seated promptly.
The server was there almost as soon as we sat down with water and coffee and less then 5 minutes later he was back for orders. We both got the Traditional Breakfast which is meat, 2 eggs, potatoes, and an english muffin. Both our food came out hot and pretty quickly a very nice change from the last time.
I know if I come here again to order my bacon crispy because it was little flaccid. My mother ordered her sausage well done (she likes a little bit of char on the links) but they weren't. She didn't feel like sending them back. The eggs were cooked well (mine scrambled lightly, her's over medium) the potatoes were bland and had the texture of frozen potatoes. Not the best, but good enough.
While this probably is not someplace that I would go a lot--It's a chain restaurant with out a lot of atmosphere, it feels like a Bob Evans or Denny's, and the food isn't anything special--but if I was out of town I'd definitely choose First Watch over some of the other breakfast chains since they have a great selection of juices and much more healthy options.