So after some phone calls with regional manger, they decided to make things right. One, they brought the price down immensely; which allowed it to be in my price range. Two, the floor looks great! I picked out an awesome color and design. The installers were great. They got right to work; only thing that was left was just a coat of dust (This is normal considering we just had new floor put in).
Also, there was a little bit of caulk on a door jam; they were nice enough to send out someone to clean it.
I'm happy that they made it right and decided to take care of the customer in the end.