Not only was service slow and unorganized, but the store was filthy. Three employees made one smoothie at a time. One refused to run the register. One refused to make a smoothie. They were clueless about the menu. They whispered when talking to me so I could not hear them. I asked to donate $1 to the charity being advertised, but thy could not figure that out either. When I finally asked her to stop trying to find it (minutes later) she said, "It's okay. The kids will probably all just die." Trash was everywhere, granted it was mainly straw wrappers, but they were all over the counter where drinks were being made. Love the smoothies, hate the service.