I wish I had read the other reviews. Same nightmare and same scenario. Oven kept giving me an error code. AHS home warranty chose this company for us. The repair man showed up telling me an entire new mother board was required. The part was ordered, received and supposedly installed. My wife stated the guy was at our house for less than 10 min. This was New Years Eve. My oven is worse then before. Besides the error code, it will turn on without us being present and sound a continuous alarm that will only shit off via the house breaker.
They have not nor will not return my phone calls. They will not respond to the home Warrenty either. Absolutely abysmal company and very untruthful. I believe they took the good part and gave me a bad part. Very un Christian indeed. Sounds almost like a home Warrenty scam.