I recommended Dr Schroeder to my husband after they did a phenomenal job on my tonsillectomy. He has a hearing issue so he had to see a nurse instead of a doctor as the doctors at this ENT clinic don't do the E part. Only the nurse does ears. I thought, oh well, at least he won't have to wait so long when he is there as the nurse won't be so busy. WRONG!!!! He had a TWO HOUR wait to be seen!!!!! By a NURSE! Appalling. Totally appalling. Our time is as valuable as yours, Dr. Schroeder!! I won't recommend them again. Disrespectful and blatantly dreadful organization.