Unbelievable experience! When I walk through the door the girls at the front desk treat me like they have known me for years and can always answer any question I have. Then, whoever I meet with a Dr. M.A. P.A. whoever I feel like I am the most important person they have ever worked with. And most importantly. the RM3 program works, if you follow the plan. I lost 65 lbs in just over three months and it didn't even feel like I was on a diet. All I can say is; Take the pills, get the shots and follow the food plan and you will lose weight. If you think you know better and you don't follow the plan then don't waste your money, have fun on your yo-yo diet plan!