Even with our landline blown out , cool box remained in contact w/ me the day of delivery via their facebook page. Shawn, our deliverer was informative, friendly and knowledgeable. Their prices and service blow their competitors away without compromising service. Their customer service rep who i spoke with in Vegas was extremely friendly and courteous. Its' so hard to find businesses that have people who actually care about the work they do and the customers they serve. I would recommend this company over and over to everyone here !!! No hidden fees or expenses and cheaper than their competitors!!!