I was in the store on the day of "Never before 3 wicks scent candles are only $8.50 each" Awesome buy!!! I could selected from 60 different scents.
I buy candles for people at work every year.
Around 6pm the store had already filled with shoppers. The greeter in front tried her best to say hi to everyone but missed majority of customers. She offered some nylon bag to some customer but I didn't get one.
The candles wall set up in front of the store is crowded. Many customers were gathering around and feel almost like Black Friday all over the place. Employees seemed tired and ready to be in bed. I don't blame them!!
There are 4 cash registers and all of them is occupied but only 2 check out lines. My understanding might be because of tight space around the check out counter ( There are 3 big shelfs around)
Cashier who helped me was nicer to customer before me than to me...noticing from how she wrapped the candles and informed him about coupon that she had placed in the shopping bag for the next time use. But when it came to my turn....she was just doing her job and was hurry to get me out while I was inquiring about plastic gift bag to wrap my candles. Again... Everyone must be tired!
Overall.. I rather go to the mall not free standing store for better services and faster check out.