1. This is a franchise, not a Verizon company store
2. Sales reps are extremely friendly
3. They verbally told us our contract and rates would remain the same. Two months later, they went from $212 a month to $280.
4. We told them we wanted insurance for our sons phone because he would likely drop it or lose it. They gave us 'extended warranty' and his broken phone is not covered.
5. The store told us they were giving us a great rebate. Actually, there price was raised higher than corporate stores.
Corporate Verizon is no better....they tell you one thing, and up the contract....and change the contract.
Can't get away from this company fast enough. This is a corrupt oligopoly that should be subject to federal review....rather, they are making heavy Democratic donations and allowed to acquire and charge what they want.
Horrible, Horrible, Horrible.