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  • Very poor customer service, and unorganized office staff. The personal trainer provides to me was not helpful, unprofessional, unorganized and gave no value to me whatsoever. When I canceled my membership they refused to refund me for the five personal trainer sessions I did not use. I spoke to three different office staff members who all told me conflicting information each time. They had no records of my "contract" and seemed very confused about their own process. I Wouldn't recommend this gym to anyone. * the comment below is completely false and misleading. Be aware of their poor customer service, disorganization, misleading claims for reimbursement provided by multiple staff members and high turnover. Good luck!
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