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| - I had the worst experience at this location. I was in town on vacation and my friends from PHX suggested we go here. Our group was about 12-15 of us and it took us a while to be seated -- fine, whatever, no biggie.
But once we sit, out waiter takes FOREVER to even say hi to us, small talking with the table behind us (the only other people he was serving). So finally he comes over and before we ordered anything, I wanted to get a round of shots to start off our vacation. Six shots took TWENTY MINUTES to come -- and the bar was an arm's length away. So I wanted to saddle up the shots bill right away -- I was charged GRATUITY for shots. Whatever, I just won't tip on it and let it pass.
Also, as someone mentioned above -- all of us were carded and hassled for our out of state IDs, even though everyone in our group was over 25.
The waiter continues to take forever and becoming frustrated, I just start to go to the bar myself to get drinks. After my 2nd or 3rd round, the manager tells me I need to stop going to the bar to get my drinks and I HAVE to let the waiter serve them (they really want that gratuity). He sits down and I tell him how slow and frustrated I am with his service. He tells me he'll make it better, asks me what I want to drink and says "I got it."
So, you'd think free beer on the house, right? Nope! I get a tab at the end of the night for that drink. I hand the bill to the manager and he says, "I never said it was free, I said I would GET IT FOR YOU." Oh, thanks for your great service.
Will never EVER step foot in this place just because of the customer service. Food and drinks were fine, but up there with some of the worse service I've had.
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