I came in expecting a drink menu similar to the NYC one I'm familiar with, but so many staples were missing. No stars deducted for that, I understand individual locations have unique menus. I'm issuing a low rating because the iced white mocha I ordered was cloying. I'm not surprised the sweetness came through so strongly, the texture was thick with syrup. I'm aware that white mochas are, by definition, saccharine, but I've placed more orders for them than I care to remember, & I can say from some experience that this one was simply poorly made.