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| - unimpressed. it was obvious that the staff was trying to do a good job, but sadly my overall experience was less than mediocre.
While the folks there were friendly, they were really not attentive towards simple things like making sure we had plates, silver ware or chopsticks once the food arrived. We tried a variety of dishes.. started with a hot and sour soup which was okay, a house salad which was okay too. The chicken lettuce wraps were good until a couple minutes in to eating it I thought there was a strange smell in the food. We also had the tuna tataki (which is an appetizer and came to the table after we finished our main course), but it wasn't bad. For the main course I ordered the sa-cha chicken, and while the flavor was alright there were a couple things that really bothered me
i) the vegetables in the dish were cold - not even slightly warm, they were cold.
ii) there were pieces of beef in my dish. That would not have been cool, if I was a strict non beef eater.
It's just small things like this which add up, and ruin a customer's experience and impression of a restaurant, thus putting the restaurant on their "probably won't go back there" list. But given that there were so many other folks who seem to have enjoyed the food there, I may give it another try, and get take out this time.
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