I came here to buy out the lease of my car. When I was reviewing my docs. I saw that some of the price numbers didn't add up. When I went back to discuss it the as.sales manager became irate when I asked him to get corporate kia on the phone to see if we could figure out the discrepancy between what I was quoted and what I was charged. He decided the professional response was to throw his hands up whilst storming off and saying "I'm done with you."
I spent about five minutes on the phone with corporate kia before we figured out the issue.
When I went back to the dealership it some how took them 1.5 hours to call corporate kia just to be told the same thing after I repeatedly (because they really don't listen) broke it down as easy as possible for them. Then it took another 40min to print out my refund check.
This all could've been resolved if the first guy hadn't gotten shady about calling corporate in the first place.
However, it was resolved so that gets them 1 star I guess.