First, they lost our reservation information. Even though we brought our confirmation email with us, they still weren't able to provide us with the room we wanted.
As a result, we ended up with some terrible room that was five miles away from the elevator and in a smoking section when we specifically asked for non-smoking. Everything smelled like smoke all the time. It was if they intentionally pumped cigarette smoke into our room through the vents.
The walls were paper thin and every night we could hear the couple next door engaging in sexual escapades. It was sick and disturbing.
The hotel is all-around ghetto. I didn't even want to check out any of the restaurants, amenities, or casino. I know of downtown casinos that are in better shape and have better service. This hotel isn't even located near anything in walking distance.