I have used this business for a while for my dry cleaning. I took in a skirt to be shortened. The skirt is a gauzy material that is difficult to work with. I went to pick it up and the hem was terribly crooked. I showed them and asked it to be fixed. I went to pick it up again and it's still about an inch uneven. I requested the $15 I paid for alterations to be refunded so I can take it somewhere else. They refused and said the skirt is wearable. I requested the woman to call the owner to request the refund. She called and had a long conversation. After the conversation, she said no and THEY DON'T WANT CUSTOMERS LIKE ME!!!