Wasted 30 minutes for 2 takeout bubble teas. They need more (competent) staff, with only 3 people at the front counter and serving altogether. Other customers were waiting as long as I did for drinks that were apparently done already but the people serving them forgot about. They forgot about my drinks too. For something that should take max 5 minutes to do, I don't know how they manged to take so long. For those of you in the area, head to Chatime instead.