| rev:text
| - * Update*
They handled my issue very well, remade that glasses and ensured they fit properly, all is well, left off one star for the hassle, but very pleased with the outcome and how they handled a bad situation. well done
exam was great, doctor was great, staff was kind, but i am having am experiencing an issue so i will update this review once i see how they handle it.
I have a very powerful prescription, and i require a lot of aid when selecting frames because as I'm trying on new pairs i cannot see a thing! well they helped me pick out a pair of frames but now that i have received the completed glasses i noticed the lab had to bend the frames badly to fit my lenses into the frames and now the lenses sit at a sever angle on may face which is giving me head aches and neck aches ( as i subconsciously pitch my head to put things in focus) they tried to bend them back into shape at the office but where unsuccessful and then they couldn't put them back together correctly so they had to rig the frames up with a large unsightly non-standard screw!!! so i paid hundreds of dollar out of pocket for a warped, Jerry-rigged new pair of glasses.... no a good start for my first visit to this place...
But to be fair they said they would call the Lab and see what they can do.........so here i am waiting to hear back from them... so if they resolve this adequately i will update this review...
I'm posting this now because i have been wearing a high prescription all my life and every other eye doctor office I've visited took much more care in the initial selection process to ensure this type of thing didn't happen... additionally i had to point out the sever warp of the lenses in the frames to them because when i received them they didn't preform a proper fitting and adjustments, they just handed me glasses and had me put them on and shake my head?? i had to ask for the nose pads to be adjusted and the ear stems ( they were happy to assist but you usually don't have to ask for that sort of thing) typically the eye care professional will look at how the glasses sit on your face and make the proper adjustments without you having to ask.. Just seemed really odd, like they have only been trained in selling and not actually fitting, but for me glasses are not a luxury they are basically a prosthetic, i cannot function without them.... maybe I've just been really lucky for the last 38 years and had above average eye care professionals... I just don't feel like i should have to live with a strapped together, warped pair of frames just because my prescription is powerful, I've never had to in the past why now?
I guess time will tell, hopefully i can update this review with better news soon...
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)