They do a great job here! It's clean and professional. Walk-ins are hit-or-miss, in the sense that they may not be able to accommodate you on the fly, but it's well-worth the extra effort to plan ahead and make an appointment. (or, at least call when you have the thought: "Hey! I want a pedicure.") In addition to a great manicure and/or pedicure, you'll likely be treated to a complimentary shoulder rub while waiting for your polish to dry: a GREAT bonus!