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| - Let me start by saying that I really like Dr. Pederson on a personal level. It's not her bedside manner that I have any problem with, it's much more about her ability to listen to her patients' owners and give credence to their observations and concerns.
We have an elderly cat named Buster, who started losing weight and drinking and urinating excessively. From prior experience with another cat, we knew these symptoms could be signs of kidney disease, a fairly common issue with older male cats. We took Buster to see Dr. Pederson, and asked if she would check him for kidney disease. She diagnosed him with dental problems (which, to be fair, was a common issue for Buster, and a contributing factor to his health problems) Dr. Pederson told me that she needed to do a couple of extractions and then he would be fine. Since the dental problems were ongoing, and he had very few teeth left, we told her to just remove the remaining teeth, as they were not going to be of any use, and we didn't want to put an elderly cat under anesthesia any more than we had to. She didn't.
When I looked at his surgical bloodwork I saw that his kidney values were elevated, and pointed this out to her. She shrugged it off and said that it was a result of the dental problems.
I asked if we should re-check his blood work in a week or two to confirm her diagnosis, and she again brushed off my suggestion and said we should wait another 4 months until his annual checkup to re-check the kidney numbers. I had my doubts, but because she seemed very nice and competent, I agreed, and did not seek a second opinion.
A month later, Buster is dropping weight in a drastic fashion and we took him back to Dr. Pederson and demanded that the bloodwork be run. As expected, he was in early stage kidney failure, a process that cannot be reversed, but could have been slowed had we begun treatment when we first brought him in. We begin his treatment and he responds well.
Another month later and we must leave town for a combination of work travel and a friend's wedding. Dr. Pederson suggested letting us board Buster with them at Advanced, and we would run another kidney screen while he was in. We later get a call from another doctor we've never met, asking why he's got Buster, and why we are running the bloodwork. Dr. Pederson had left town without giving him any information on what was going on with the current boarders and no ability to access their medical records.
That was the last time we took Buster to Advanced.
Now, 5 months later, and Buster's dental issues have returned, because a) she didn't remove the teeth we requested, and b) she didn't remove all the roots of the teeth she did extract. This is extremely frustrating as this situation is exactly what we wanted to avoid when we asked her to take all of his teeth.
I cannot stress enough how upset we were with Dr. Pederson and her unwillingness to respect our knowledge of our cat and wishes for his care.
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