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  • This place is terrible. The first time I went they couldn't do what I wanted. Said it was company policy - ok, fine, not a big deal. I wouldn't hold that against them but the employee I talked to wasn't particularly friendly. I went in yesterday to get a battery replaced. I walked in at the same time as a family that had apparently already been in for service and came back to complain about something not working. We waited a good 5 minutes before anyone came in to help us. After they were finally dealt with he came back to see what I needed. Told me it would be at least 15 before he could help me but checked to see if they had my battery. He went back outside to finish what he was doing without taking any of my info. There were other people in the waiting area so I ended up having to sit under the TV. I don't know what show they had on but it was Kyra Sedgwick repeatedly screaming and calling some woman a bitch in a terrible southern accent. During my time sitting there people with kids were coming and going through the lobby, and I couldn't help but wonder why they thought it was appropriate to have this on. I would have asked someone to change the channel but everyone was outside working on cars. Don't get me wrong - I don't have delicate ears - but there are some things a responsible business just doesn't do. The rest of the time was spent listening to the phone ringing incessantly, because, like I mentioned, everyone was outside. I brought a book to read while I waited but between Kyra screaming and the phone ringing there would be no reading. Instead I used my time to Yelp another nearby location with higher ratings. I found one closer to my house and walked out. I won't come back.
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