I went last week for lunch and thoroughly enjoyed it. Food wasn't bad, ambiance was great (very European) and the big guy behind the counter started belting out opera as we stood waiting for our order to be filled. And yes, the gelato is very good.
So why not 5 stars? Well here's the thing. I may be harsh but places like this are a dime a dozen in big cities from London to Rome, New York to Paris. Compared to them? its OK. Compared to the relatively meager options in Phoenix, it's pretty damned good.
So, like everything else, it just depends on your yardstick. Either way, stop by. Its different and we should do all we can to support people trying to give this town some soul.