I had a very stressful experience. I asked for a room with easy access, very close to an exit because I was traveling with baby. I got a room in the middle of the hall. Quite a walk to my car (with a SHIT TON of baby crap to haul in and out) !! Not to mention, it was facing the entrance of the hotel so it was very loud when we were trying to get to bed at 11pm. Housekeeping came at 9am and interrupted our rest time... After I extended my stay I asked for them to come back...
Took 3 hours for them to hit my room after front desk "told them" to. Keys to my room worked about 20% of the time.
When I notified the front office supervisor I asked him to tell the manager and all he said was " you just told the manager" he didn't apologize, showed zero empathy and didn't resolve anything. I am pissed! Not coming back.
P.S. The property wasn't so bad. Breakfast was good (ordered the American). And the valet staff as very nice and accommodating.