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| - I am rating this one because I cannot leave feedback with ZERO stars. Do NOT go to see Dr. Erica N. Bigos (formerly, Erica N. Elannan). I have never had any issues with my teeth. I had a cavity that I got in my 20's. The filing was getting old and I had it redone. About 6 months later I changed dentists to Dr. E bc she is a cosmetic dentist and I was interested in pursuing veneers for my two front teeth, which are mainly composite (from a gap that never closed with braces and from several chips). After her first visit with me she told me the tooth I just had the filing redone on needed to be crowned because there was a lot of decay. She appeared to be very knowledgeable and I went ahead with her proposed treatment plan. She's very personable and makes you feel great, like she's the best in the business, don't bother driving to Scottsdale she says, bc she can give you best treatment in Anthem, same lab, cheaper price, and her work is perfection.. so she says. Getting the crown was extremely painful, it did not go without a hitch, and after this experience I would not get veneers in her office. I referred my husband to her for a cleaning bc new patients got free teeth whitening. My husband went and got his teeth cleaned and walked away with a laundry list of items he needed to get done, including more crowns. After getting a second opinion, he did not need the work she recommended, he did not trust her integrity and never went back. I stayed with her bc I had a routine cleaning coming up. During this visit she said I needed another crown on a tooth where I had a filing. Apparently her x-ray showed decay and in her ledger notes she wrote I needed to get it "taken care of ASAP or risk a root canal". This concerned me, bc my typical appointments with dentist run very smoothly, aside from the 2 cavities I had in my early years. After a second and third opinion, I was told her assessment was absolutely ridiculous, no crown was needed. I gathered my xrays and records, including her ledger notes, and had them reviewed by two other dentists. The crown she did put on my tooth (the first real dental work I ever had) was never needed. Three years later, the crown she put on my tooth fell off only to find out that she mined my tooth down to nothing and there was no tooth structure left in which to put a crown on. I have rare and extreme curvature in my roots and will possibly need oral surgery and an extraction. SEVERAL other residents in Anthem have had similar complaints and lawsuits!........ Thank you to the wonderful doctors at Family Briggs Dentistry in Scottsdale and Dr. Robert Roda, President of the American Board of Edodontics, also in Scottsdale! Both are extremely highly recommended, very experienced, and highly credentialed dental professionals who took care of me. It took several months and many drives to Scottsdale to rectify what Dr. Bigos did to me, but what I learned in this experience is DO YOUR HOMEWORK. If you don't trust my review that is fine, do your research and you will find the complaints and lawsuits bought up against Dr. Erica Bigos (formerly Elannan). You may have to dig, but they are there. I find this article interesting and speaks to her character: http://staugustine.com/stories/121608/news_121608_002.shtml
North Valley Family Dentistry did pay for ALL of my treatment to have my tooth rectified... as they should have!
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