At first we loved Jessica and her husband Craig. They cleaned well and were good with our crazy dog. They were able to accommodate my scheduling.
But then they disappeared. Wouldn't reply to texts. Wouldn't answer my phone calls. Finally got her to reply and they said they weren't comfortable working for us anymore. This all occurred because I asked what was dripping down the front of my dresser after they left. In hind sight, she got defensive for my asking what she used on my furniture.
Doesn't take criticism well. Poor communication.