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  • Brought in two motorcycle key blanks to be copied from an old original. The fellow at the counter immediately stated he didn't like cutting keys they didnt sell since they could not guarantee the work. I understood the rationale, but the person kept going on how people frequently bring their own key blanks only to be upset that the key didnt work. He also commented on how poor the original key was due to its age (the reason I was making copies). I told him I would not make a sound if the keys didnt work, that I just wanted to try to make a copy, and if he had a key blank that would work, I would purchase it from their store instead. They did not stock the key. He begrudgingly copied the keys and repeated the disclaimer. Alas, when I returned home to test the keys, they both worked, except the gas tank requires some fidgeting to open. So in the end, good technical service, kinda shoddy customer service. Based upon this encounter, I would likely hit up a different locksmith next time.
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