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| - I believe they can be and are a good repair shop, I wish I had something better to say. Just be careful and listen to what the owner Wes will tell you. Get it in writing upfront. After negotiating a fair price I thanked the owner for the "pay cash discount" and how the other repair shop wanted over a 1000.00 more. The next day or so the price went up significantly. I agreed with a trust (wife works with his wife). The control arms had to be replaced instead of just the ball joints, and the alignment will be covered ...verbal over the phone.
A year later I am replacing bearings and brake parts when I notice not new control arms. I text and get a reply " boy this is the job that never ends", continuing with" I pulled up the reciept and it says ball joint replacement, no mention of control arms". ( comment stemming from my light ribbing on him and mainly because after the ball joint replacement I felt I had to take my truck somewhere else to do the alignment properly; We had some unprofessional dialect back and forth, accused me of extortion, and got my wife and his wife involved. Ya fun.
Highline wanted to sell me new tires or rotate the tires to do the alignment over again which I understand can be related. I rotated them, two weeks later same problem, so I bought quality tires and alignment cheaper, closer, somewhere else.
I distinctly remember him telling me control arms because I researched ball joints online. Some need to be pressed out or as in my 1998 dodge the uppers were riveted on and needed grinding to get them off to replace with bolt on style. I remember mentioning he can replace the whole unit instead of pressing out the old and pressing in new, whatever is better and easier. I know enough to understand the lingo. I attended all the auto mechanic classes except engines at Arizona Automotive Institute in the 1980's but did not stay in the field. Thats my experience. Maybe he learned something from this on how to treat people.
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