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| - Convienient to our house and right in the middle of Lakewood, this Sprint store can help you out with all the basics - paying a bill, switching service, upgrading your phone, etc. Since it is a contracted store (i.e. not a Sprint-owned corporate store), there are some limitations to what they can do and for some things there are fees where at a 'real' Sprint store there wouldn't be.
For example, I wanted to change my phone number on my existing Sprint account - they can do it at this store for $14 but at the corporate store (closest one out on Lorain in North Olmstead) they would do it for free. I hate this stupid nickel and dime crap but hey, at least the guy I talked to was a good dude. He didn't have to tell me that I could do it for free elsewhere - could have just taken my 14 bucks. Also, if you have issues with your online Sprint account or other specific account stuff, a lot of times you'll have to go out to the corporate store as well.
Overall, I've had good experiences at this store and since it is super convenient for me - it gets 4 stars. But if you've got anything kind of complicated or regarding your bill or online account, I'd call first to make sure you aren't wasting a trip or just head out to the North Olmstead store.
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