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  • Terrible customer service....2nd bad experiences...won't be going back. 1st experience: sitting bar side and waited over 15 minutes for drink refill. No serving staff visible for around 15 minutes; called the restaurant from my cell and asked for service. 2nd bad experience....bar side again. Sat for 10 minutes before getting menus...was not asked if we wanted drinks...waitress dropped menus and ran. 15 minutes in and newly seated people were sipping drinks. A second table that came in after us put in their food order after receiving drinks. After 25 minutes, serving staff rushing past, managers walking by got up and told this same story to the manager now behind the bar....told him we are leaving. Walked next door to Montana's...pleased with their services. TERRIBLE SERVICE at Rutherford & 400 Boston Pizza...we were ignored in general. This location needs a refresher course in customer service.
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