I hate to do this but I have to bring Aloha Nails down a star. Mainly because of the service I had today.
For the most part, most of the ladies are very nice and are meticulous in their work. Today, I wasn't so lucky. I usually only get a pedicure but decided to have both a manicure and pedicure.
The nail tech doing my pedicure was nice and was careful in her work. It wasn't the same for the tech doing my manicure.
When I sat down, she started small talk and wanted to know if I wanted my eye brows done. I said no and she said that she does brows. I said no thank you again. My manicure and pedicure were being done at the same time but I could only focus on my hands. She wasn't gentle (I have a cut on my cuticle and she kept sanding my nail beds to the point it irritated the cuticle and skin around my nail bed) and her work was sloppy.
She asked me to pay before I got nails polished, so I handed her my credit card and $20 for her to break. I'm usually very accommodating when nail places ask for tips in cash. She brought back a $10 and two $5's - I asked for one of the $5 to be broken down again.
She must have not liked that - perhaps she was expecting the $5 tip since that's what she gave me. I gave her a little more than 20% - I probably shouldn't have. When she polished my nails, it was sloppy, sloppy, sloppy. I chose a darker color so even the smallest smudge is easily seen. I thought she might go back and clean it up, but she didn't. It's disappointing because I've had good service here before, a few times.
I would go back to Aloha Nails because it's so convenient - maybe just for a pedicure - but I'd avoid this nail tech in the future.