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  • Note that though the address is 700 Bay St., the office is actually located on Walton St., a one-way street (going west) just south of Gerrard, and is closer to Elizabeth St. than Bay St. Phew! I don't rent cars very often, but this was a very pleasant experience. I rented the car online, and booked it from 6 pm to 6 pm the next day (they close at 6, which I think is a bit too early). Since I needed the car quite early the next day, it was extremely convenient to have it ready to go at my place in the morning. You book in 24 hour segments, so this works well. They had my car ready to go on pick up, and offered me a choice of a Chevy Impala or Dodge Charger as a full-size option. Of course, I chose the latter. The car was spotless, smelled fine, and drove well. Returning the car was also a painless experience. Staff performed a quick inspection, and were quite lenient about a scuff that I'm sure I didn't cause, but didn't mark down upon pick up (note: when you pick up the car, they'll do a walk-around with you and you identify any existing marks). You pick up, and are supposed to return, the car with a 3/4 tank of gas. As I had returned it with extra, they reimbursed me $20. Score! Great customer service, and I will use them again.
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