Been there twice now. Drago created an awesome new style for me! I had over 8 inches of hair snipped off. Have received much compliments on my new asymmetrical crop cut. Very friendly and pleasant. I enjoy my conversations with him, but some may find the topics extreme. Saw 2 other very satisfied customers while waiting for my turn. One girl had colour corrections done, & another guy had his hair cut. Both were really happy when they left. Found out that he used to work at House of Lords before he opened up Zazo. Suggest making an appointment before going in. While I was there, other customers without appointments popped in, and were asked to come back again later.