I went in on a Monday because my regular stylist didn't show for my appt. I needed a touch up and trim. I was pretty pissed due to stylist no show and nobody cared so I thought it's time for a salon change. I had been going there for quite awhile. Anyway I went in and Vein sorry for spelling looked at my hair and tweaked the color a little for the purpose of having less highlights. She was friendly and funny and knocked my poor mood right away.. we chatted and talked about less highlights and adding lowlights to get the look I wanted. As for my usual trim she said I'm gonna tweek your cut, do the back a bit shorter and take about 10 years off you. Lol she was so right it's still my look in the front but interest in the back and easier to style. I like that she is not afraid to say even at the first visit I would do this or that. I really like to hear her opinion because she is the professional. I was so happy and am excited for my next appt to see her work her magic. She has a wonderful take me as I am attitude, confident, and talented. So happy I found her.