I frequently stop at this location due to the proximity to my job. At first, I was not too satisfied with the service. Twice they gave me a regular size drink and charged me for a large.
I decided to give them another chance, the third time they gave me a drink without soy milk when I had asked for soy milk. The manager was super friendly and re did my drink free of charge from the 60 cent they charge you for soy.
The reason that i keep coming back is solely due to the fact that the staff is friendly.