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| - A once great AYCE sushi restaurant is now one of the worst for service and quality. They are under new management. I would give it a 0/5 if possible.
The servers are constantly confused, bring food to the wrong table repeatedly, and flat out ignore people. They used to have 2-3 sushi chefs working at a time, now they have 1. There appears to be a constant backlog of orders now that they do Foodora. This translates into a restaurant of people waiting up to an hour (yes, an hour) for an order of sushi while irate delivery guys hover at the counter. If you follow up, you get a confused look with a light "oh sorry" and nothing is done. Honestly a huge shame they can't figure their business out. We've been going for 6 years and have always recommended it, but will not go back.
Particularly bad experience tonight:
-could only order sushi twice in 2 hours and 15 minutes because of how slow the service was and how backed up the chef was with take out orders, which he prioritized.
-Avocado salad served with no avocado.
-Spicy salmon roll served with no spicy sauce.
-Too much rice on the rolls as if they're trying to fill you up quicker.
-Rolls were wrong and when we gently corrected the waitress, she started pointing at a menu item in an effort to prove they were right, only to realize they weren't. I politely asked for the correct item (how crazy that I'd want what I ordered) and the chef gave us cut eye and took 20 minutes to fix it.
-Eating dinner while listening to frustrated Foodora delivery guys the whole time.
-We asked for the bill, waited and then watched as our server left for the night. We had to ask another waitress twice for it.
-Confirmed they are under new management, who clearly have no clue how to run a restaurant.
I've never experienced something worse in a restaurant than the last two visits here. GO ELSEWHERE. There are better places!
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