Very poor customer service. Sent an email about a situation - no response. Treated as if we were bothering them when we entered with a small group (12 girls) from our school at 11:30 on a Thursday. Sandwhich maker was rude, I apologized and was just brushed off. Too bad. Won't be going back for this reason. They've also mixed up my orders before, but the food was decent so I didn't mind. Not paying this much for poor service, though.
UPDATE: Was able to communicate with owner who apologized.