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  • WARNING: DO NOT ORDER FROM HERE Starving and exhausted after driving cross country 3500 miles, all my boyfriend and I wanted was some yummy chicken chow mein delivered to us after eating nothing but PB&J and bad gas station food for 7 days straight. What was delivered to us was nothing resembling chicken chow mein. I don't even know what it was, but chicken chow mein has been my favorite chinese meal since childhood, so I know what it is even in all of its slightly varying forms, and this was not it. We called the place to explain the mistake and they tried to tell us that their chicken chow mein is just "different" and refused to replace it for us or even give us money off of our order. We are extremely easygoing, reasonable people when it comes to stuff like this as my boyfriend has delivered pizzas for years and I have an extensive retail and customer service background. We get that mistakes are sometimes made and we approached this mistake in a very understanding manner; unfortunately this place does not seem to give two sh*ts about their customers. Don't insult me by trying to convince me that I don't know what chow mein is, a**hole. Whatever we did get, which we were stuck with, tasted terrible, so the mistake and the complete lack of customer service that followed aside, I wouldn't even recommend this place as suitable food for human consumption.
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