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| - WORST restaurant experience EVER! My wife and I visited Pure Spirits for the first time with two other female friends of ours (our party consisted of 4 females, ages 25-32). We drove in from Buffalo and arrived in the Distillery District around 1:30pm. We enjoyed one beer each at the Mill Street Brewpub along with a meat and cheese platter. We then headed to Pure Spirits around 3:30pm. We were genuinely excited to try the oyster bar out! As we sat down at the bar, we were immediately impressed with Tyler, the oyster expert. He shared much of his oyster knowledge with us, and we were greatly intrigued by the oyster selection (and education provided by Tyler). We ordered a basket of sweet potato fries to accompany our oysters. The food in general was good. We closed out our $150 check and tipped an additional $80. Three of us work in the service industry as bartenders/servers, so we always appreciate a knowledgeable and friendly server like Tyler. We truly enjoyed the friendliness of the wait staff in the beginning.
After closing the tab, we put on our baseball hats and prepared to head to Rogers Center for the Blue Jays game. My wife and I (we're both women) hugged and took a photo together in the restaurant. Then, my friend and I headed outside for a cigarette. We spent about 25 minutes outside talking to other tourists before heading back in to the restaurant. The new bartender coming in (who appeared to be 13 years old) was less than pleased to be introduced to us as we ordered our second beer.
Before we knew it, a server we hadn't yet seen came over to inform us that we were "cut-off". We laughed, thinking he was joking, but he was not. After asking to speak with the manager, she finally appeared with a large security guard in tow. The manager, Nadia, offensively accused us of being "intoxicated" and told us we had to leave. One could imagine our surprise. After all, we had only consumed one beer and one shot each over the span of 2 1/2 hours we spent in Pure Spirits. I could understand being asked to leave if we were vulgar and disrespectful around other patrons in the restaurant, but I can assure you this was not the case. Nadia was abrasive, offensive, ignorant, and condescending. She was rather speechless once she realized that we were actually completely coherent and quite sober. We coached her in how she could've better handled the situation and advised her she would've been wise to approach the situation like a professional instead of treating us like common criminals. I doubt such clientele would tip $80 on a $150 oyster tab.
Moral of the story: If you are ever dumb enough to patronize such a poorly managed establishment, do not order ANY alcohol! You will immediately be labeled as a belligerent troublemaker. Also, do not hug anyone of the same sex. Gays and lesbians will not be tolerated. Expect to be accused of being "intoxicated" (probably even if you're only drinking water) and escorted out.
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