So I've never had a bad experience until today. My mom sent me to buy her some things with her member card, I do this often and I never have a problem. Today the "new manager" was next to the cashier and pointed out that I wasn't the person on the card, so I explained to her that it was my moms and that I was picking up things for her, that I had never had a problem before. He then took the card from the cashier and said with attitude "well I'm the new manager and you can't use other peoples cards", like if I was using a random strangers card, and then she told me she was going to take the card from me and that my mother would have to go pick it up and get a new card. I was able to make the purchase but with the feeling of never going back. And to top it of I wasn't able buy churros because it was 15 min to closing and it took 15 min to fry them up. I will now be going to cosco, were they have ready fried churros on hand and nicer staff from what I've heard.