I love Chop Shops food. I normally order from the Old Town Scottsdale location, which I do have to say is 5 stars.
But this location has never been a spectacular experience. I come in with my sister every now and again and it always take at least 45 mins to receive our food. Even if we were the first customers in line before a rush and it's dead.
If we order seasonal drinks, or the fruit bowls we almost always have to go back to the register and ask for it after getting our food, then we finally get them once we're done eating.
The food is usually pretty good here, but I do notice the food here isn't as well put together as the Old Town location.
Besides the long wait times, the staff can be very unwelcoming. The dudes are usually pretty cool, they don't look unpleasant, but some of the chicks straight up look like they hate working there. I'll be super friendly and still receive attitude. The ladies are never smiling unless they're talking amongst each other, then they go back to looking disinterested, or even mad once a customer comes up.
Chop shop is a cute place with awesome food, but the workers make me not want to stop in.