We booked a rental car for 9/7/15 from this company to be picked up at the Toronto Airport. When we landed at the airport we were advised that Economy Rent a Car doesn't have a location at the airport. We were told by other rent a car companies at the airport that they have had several other people complain about this company. I called Economy Rent a Car and they gave me a number to call. i called the number and it was a non working number. I called back and they gave me another non working number. We hired a cab and drove to their office which was located at 3687 Nashua Dr, Mississauga, ON Canada. The building was closed, doors locked and no one around. I called them again and they transferred my call to LAX airport in California. It was now dark and we ended up paying the cap driver $200.00 to drive us to our hotel which was 1 1/2 hours away. It was the worst experience I have ever had with a rent a car company. I would never rent from this company! This was a nightmare!