LMFAO!!!! $59 for any 4 rooms. One room had urine smell and I knew there would be an extra charge for the enzymes to remove the smell. I called the company and the answer the phone "Carpet cleaners", the truck says "Stainmasters."
The tech came in and wanted to start right away, I forced him to give me a quote before starting. He told me that he could do the whole job for $ 650 for deep cleaning all four rooms. I laughed and told him to leave. I pretended to call a cleaner referred to me by a friend and told Desert that the other company was willing to do it for $250. They offered to match the price and I agreed. I think the price was still too high, but they offered 100% satisfaction.
The couch had some bad stains and they mostly came out. They also cleaned a recliner. They cleaned all four rooms and left. The next day, the room that smelled like urine smelled even worse. I called them to come back and they told me to fax in a copy of my receipt and the manager would be in touch. I did that. The next day I called again and she said that she had received the fax and was just waiting for the manager to call me. The next day, I unleashed the bear (my wife) and she went for the jugular. She threatened to call channel 13 and Yelp everyday for a week (we have 6 ppl in our household) with horrible reviews. The attitude changed immediately and they were there in an hour.
The smell is now mostly gone and I am satisfied with their work, but I would never put my trust in their bait and switch tactics. They could be a great company if they weren't so shady. :(