I'm giving this a 3 star because I made an appointment right when they open at 8am. I get there at 7:45. By the time the tech looks over my car and I pay, they already have two other cars in the garage and pulling one in. I know for a fact that one guy didn't have an appointment and he wants to be douche about it and say his car needs to be in there now. So I'm stuck here late for work because they couldn't tell that customer that other people had appointments. I don't care that he got here at 7:40 or whatever time it was, I had an appointment and he didn't. Other then that douche bag customer, the tech was apologetic and very helpful.